When it was first unveiled, the Nest Protect smoke alarm received praise for taking a simple home appliance to the wireless generation. However, the company’s CEO Tony Fadell has announced that users need to disable their Protect’s “wave to dismiss” feature after it was found out that it can be triggered accidentally, thus delaying actual smoke alarms. If the smart smoke alarm is already connected to the Internet through WiFi, the feature is automatically disabled.
The company has also stopped the sales of the Nest Protect. In the meantime, Fadell recommends Nest Protect owners to disable the feature while they are updating the units to correct the bug. Users would also have to tap the button on the gadget to silence alarms.
“During recent laboratory testing of the Nest Protect smoke alarm, we observed a unique combination oc circumstances that cause us to question whether the Nest Wave (a feature that enables you to turn off your alarm with a wave of the hand) could be unintentionally activated,” Fadell said. The CEO also added that testing will take up to three months and they will update consumers about their progress.
Users who do not want to keep the Nest Protect will receive a complete refund.
Source: TechCrunch
